Google comes in a far second to Microsoft Office when it comes to workplace productivity tools, according to market research firm Gartner. Open AI created a lot of buzz last year after rolling out its text-based generative AI tool ChatGPT, which Microsoft integrated into its search engine Bing this year. Since then, workers have been experimenting with whether ChatGPT can aid with work tasks. But experts advise people to be cautious when using the tech for work, as generative AI can produce content that's factually incorrect, doesn't make sense, is similar or almost identical to an unknown source, or, in the case of images, is visibly contorted.